Frequently Asked Questions

Roofing Resources

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Do I need a new roof?

To determine if you need a new roof, a roofing contractor will come out and do a thorough inside and outside inspection of your roof. The contractor will look for certain key areas that will determine if a new roof is needed.

Can hail damage my roof?

Possibly, yes. If your area has received hail large enough to possibly cause damage to your roof, you may want to examine other objects at ground level before calling your insurance company or pulling out your ladder. Hail strong enough to damage a roof will also cause damage to nearby cars, wood fences, shutters and/or exterior siding. Also a significant amount of shingle granules appearing at the end of downspouts may indicate potential damage; however, granule loss, in and of itself, does not prove hail damage.

Can you see hail damage on my roof from the ground?

No. most hail bruising is about the size of a nickel and is virtually impossible to see from the ground.

When can I recognize when my roof has problems?

Problems with a roof are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections often can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems. Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper as signs of damaged roof areas.

My roof leaks, does it need to be replaced?

Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, generally is irreversible and a result of improper installation or choice of materials or the roof system installation is inappropriate for the home or building.